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Current Opportunities.

Technical Service Manager (Software, .NET Environment)

Surrey

Project Management & Business Analysis

£50,000 - £60,000 per annum

Permanent

217910-569587

The opportunity

This is a fantastic opportunity for a Technical Services Manager – Software .NET Environment to join a leading Financial Service company, you will coordinate and manage all of the activities within the Software Development team.

We are looking for candidates with some of the below experience

  • Line manage a team of 3-4 developers
  • Single point of contact for all service related issues within a digital platform
  • Drive monitoring of platform, enhancing alerting capabilities
  • Govern quality delivery across the platform
  • Manage incidents as and when they arise
  • Continuous improvement across platform and implement ideas where appropriate
  • Continuously track platform is meeting SLA’s, reporting progress on a regularly basis i.e. weekly, monthly, quarterly
  • Experience in understanding monitoring tools, for example Microsoft insights, Power BI and Google Analytics
  • Track live production issues using incident management tool with desire to lower number of issues raised per application
  • Good customer service
  • Ideally from developer’s background, preferably in .Net and now moved into Technical Service Management

If you are interested in this role and would like to hear more please apply and you will be contacted immediately.

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