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Current Opportunities.

Delivery Manager

London, City of London - Greater London

Project Management & Business Analysis

£700 per day



Proven software and services vendor to the hedge fund and asset management industry is looking to recruit a Service Delivery Manager (SDM) as a full time position to be located on-site at one of the larger hedge funds in London . The person would serve as the primary point of contact between supplier and hedge fund. Engagement involves interaction with all departments / functions of the hedge fund. Responsibilities include oversight of day to day operational process of the enterprise application software, as well as related business applications.


Primary responsibilities of the SDM include:

  • Managing the overall operational SLA metrics and reporting associated with this agreement.
  • Working closely with the hedge fund business and Head of IT Development and team on new development initiatives, requirements capture, and general technology related issues.
  • Leading on-going process improvement / QA initiatives, including testing infrastructure and the release management process.
  • Managing the day to day operational and quality assurance (QA) aspects of IT Development and Services
  • Responsibility for ensuring nightly systems services and processes have run successfully.
  • Being available and providing support during the critical early morning hours in London (and when absent, ensuring his backup is clearly identified and available).

The position reports into the Head of IT Development and CTO of the software firm.

The type of individual we are looking for would be best described as a blend of business-facing business analyst with project management experience. Must have domain experience with hedge funds, or alternately very strong experience asset management. Should have reasonably good technical skills (i.e. minimally SQL, some coding experience a plus) as well as strong experience in project / client management. Must be very organized with strong communication skills. The role requires ability to understand the needs of disparate stakeholders, facilitate the negotiation of requirements amongst multiple stakeholders, identifying the current- and future-state business processes, create, analyse and validate detailed functional specifications, facilitate design sessions with the implementation team to define the solution, and deliver elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.

If you are interested in this role and would like to hear more please apply and you will be contacted immediately.