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Current Opportunities.

Desktop Support Analyst

Frankfurt, Germany

Project Management & Business Analysis

£300 - £350 per day

Contract

JSAO_CONFRAN

I have an exciting opportunity for a Senior Desktop Support Analyst to join a global financial brokerage company in their Frankfurt office. they are looking for someone to Support approximately 20 Users across Front, Middle and Back Office within a highly complex enterprise level computing environment comprised of multiple platforms including Virtual Desktops, Windows 7, Windows 10 and various core/business software applications.

The ideal candidate would be someone who is based in or around Frankfurt and is bi-lingual (German/English) to a fluent standard.

Requirements for the role are as follows:

  • Experience of Desktop Support experience within Financial Services.
  • Provide 1st and 2nd line support of all DCMD Desktops, Virtual Desktops, thin clients and laptop hardware.
  • Supporting Windows 7, Windows 10 and the Microsoft Office Suite to a high standard.
  • Strong experience of imaging and upgrading desktop and laptop hardware.
  • Provide 1st Line support of Blackberry Works mobile devices.
  • Video Conferencing support.
  • General Printer hardware support.
  • Good understanding of administering DHCP and DNS.
  • Familiarity with a Helpdesk Call Management system.
  • Good analytical and troubleshooting skills.

If you feel that you meet the requirements for this role and are interested in hearing more then please don't hesitate to apply.

 

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