Clerkenwell, City (EC1)
£450 - £550 per day
Lead Salesforce Implementation/Salesforce Consultant
Start-up client in London, require a Salesforce Senior Consultant to lead a Salesforce implementation and be responsible for the design and implementation of CRM workflows to support their process.
The successful Salesforce Consultant will work with the operational team to define objects, fields, and permissions to map business processes into Salesforce, and the technical team to refine the interfaces with Middleware components.
Skills and Experience Required
Experience working in an agile environment, delivering iteratively
Follow best practices including CI/CD and TDD.
Strong experience building custom workflows and processes
Able to work with the team to define custom objects, and their required fields
Capable of writing custom field validations based
Able to implement a clear permissions model based around defined business
Experience calling out to third party services (eg REST services) and taking actions based on the response (eg updating objects, transitioning workflows, etc)
Have a good understanding of the Salesforce API, and can advise the dev team how best to send and retrieve data from Salesforce
Building REST Services within Salesforce
Able to build REST endpoints callable by the clients Middleware to post data into
Salesforce and perform actions (eg transition an object between workflow states)
3rd Party Integrations
Experience integrating with Telephony Providers (eg New Voice Media, RingCentral) to attach call recordings to cases, and to pop up cases upon receipt of inbound calls
Reporting and building dashboards
Able to build basic dashboards and train the team how to do this themselves
Please send your CV for more details. Urgent requirement.